Privacy Policy

Information We Collect When You Book With Us

When you contact Budget Dumpster Pros for a roll-off dumpster or portable bathroom rental in New York, we collect the information you provide. This includes your name, phone number, email address, and the service address where we will deliver the equipment. If you book a 20-yard roll-off dumpster for a renovation project or a standard porta potty for a construction site, we note your preferred drop window and any special instructions for driveway placement.

We also collect data through our website forms when you request a quote or schedule a delivery. Our system records the date and time of your inquiry, the size of the container you need, and whether you require an ADA-compliant portable restroom. For jobsites where a street permit is required, we may ask for additional details to secure the right-of-way permit from the local municipal Public Works department. We do not collect sensitive financial information through our website; payment details are handled separately through secure third-party processors.

How We Use Your Information for Service Delivery

We use your personal information to schedule and deliver your roll-off dumpster or portable bathroom rental. This means coordinating the drop window with our drivers, confirming the delivery address, and ensuring the correct equipment arrives. For example, if you order a 30-yard dumpster for a roofing tear-off, we use your contact info to confirm the weight allowance and arrange the haul-away.

Your data also helps us communicate with you about service reminders. We send notifications when your service interval is approaching or if we need to schedule a pump-out for a portable toilet. We may use your email address to send invoices or receipts. Budget Dumpster Pros does not sell your personal information to third parties. We do not share your data for marketing purposes without your consent. Our records are kept secure and accessed only by staff who need them to fulfill your rental agreement.

Third-Party Services We Use to Manage Bookings

Budget Dumpster Pros uses third-party tools to operate our business. These include scheduling software that manages delivery routes and appointment times for our roll-off trucks. We use a payment processing platform to handle credit card transactions securely. This processor stores your payment information according to their own privacy policy and does not share it with us beyond the transaction details.

We also use website analytics tools to understand how visitors find our site and which pages they view. This data helps us improve our online experience but does not identify you personally. Each of these third-party services has its own privacy policy governing how they handle your data. We choose vendors that comply with industry standards for data protection. If you have questions about a specific tool we use, contact us and we will provide the name of the service and a link to their privacy policy.

How Our Website Uses Cookies

Our website uses cookies for basic functionality and analytics. These small text files help the site remember your preferences, such as the size of dumpster you last viewed. We use session cookies that expire when you close your browser, and persistent cookies that remain on your device to improve your next visit.

We do not use cookies for targeted advertising or to track your activity across other websites. The analytics cookies we deploy collect aggregate data about page visits, time spent on site, and which pages led you to our contact form. This information helps us understand what services interest our customers, whether they need a 10-yard dumpster for a small cleanup or a luxury restroom trailer for an event. You can disable cookies in your browser settings at any time. Doing so may affect how our website functions but will not impact your ability to contact us by phone.

How Long We Keep Your Records

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Rental records for roll-off dumpsters and portable bathrooms are kept for the duration of your rental period plus a reasonable time afterward to handle any billing questions or service disputes. If you submit a contact form inquiry, we keep that information until your question is resolved and then delete it.

Financial transaction records are retained according to tax and accounting requirements, typically seven years. We may keep anonymized data for longer periods to analyze service trends, such as which container sizes are most popular in New York neighborhoods. You can request deletion of your personal data at any time by contacting us. We will honor your request unless we are required by law to keep certain records, such as those needed for compliance with EPA rules or state waste hauler registration requirements.

Your Rights and How to Reach Us

You have the right to access the personal information we hold about you. You can request a copy of your data, ask us to correct any inaccuracies, or request that we delete your records. To exercise these rights, contact Budget Dumpster Pros directly. We will respond to your request within the time frame required by applicable law.